Refund Policy

Subscription

With VeggiZoo, caring for your pet becomes effortless.

Our subscription service ensures that essential products are delivered to your home on a regular schedule—so you never run out of what your pet needs.

• Flexible delivery plans tailored to your routine  
• Secure automatic billing for each cycle  
• Option to prepay or pay per delivery  

Subscriptions may renew automatically at the end of each cycle. You can pause, modify, or cancel at any time—no commitment, no hassle.

To manage your subscription, simply access your account or use the link provided in your order confirmation email.

Refund Policy

At VeggiZoo, we stand behind the quality of our products and your experience.

If something isn’t right, we’re here to help.

Our team is committed to finding the best solution for you and your pet—whether that means support, replacement, or guidance.

📧 Email: info@aupm.be  
📱 Phone: +32 02 455 50 25  

Due to hygiene and safety standards, certain items may not be eligible for return. However, if your product is unused and in its original condition, please contact us and we will guide you through the next steps.

Your pet’s wellbeing is our priority—and we’ll always do our best to make things right.